Shipping policy

Shipping Policy

Thank you for shopping with ORÉLINE JEWELS.

Processing Time

Orders are processed within 1 business day after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping

We currently ship to the United Arab Emirates and GCC countries.

Delivery times may vary depending on the destination:

•⁠  ⁠UAE: 1–3 business days
•⁠  ⁠GCC Countries: 3–5 business days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or courier delays.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email with your tracking information.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. ORÉLINE JEWELS is not responsible for delays or lost packages due to incorrect or incomplete shipping information.

Lost or Delayed Shipments

If your order is delayed or you believe it has been lost, please contact us at:

Oreline.jewels@gmail.com

We will work with the shipping carrier to help resolve the issue as quickly as possible.